The Embassy of Japan in Nepal has said that its information systems used to manage consular services remain unaffected by the widespread disruption of Microsoft 365 services reported since early Friday, November 13.
However, the embassy cautioned that emails concerning consular applications, inquiries and appointments might not be reaching it properly due to the disruption.
In a social media post on Friday, the embassy advised people requiring urgent consular assistance to contact it through alternative means, such as telephone, while those with non-urgent inquiries have been asked to get in touch again after the system is restored.
The embassy also warned of possible fraudulent emails exploiting the disruption, including messages impersonating embassy, consulate or Japanese Foreign Ministry officials and directing recipients to fake email addresses, such as [email protected].
It urged the public to remain vigilant against suspicious emails.
